Privacy Policy
Effective Date: [10 March 2019]
1. Introduction
Welcome to the website of Pronomina Engineers Pvt. Ltd. (“Pronomina Engineers,” “we,” “our,” or “us”).
We respect your privacy and are committed to protecting the personal information you share with us through our website, enquiry forms, email communications, and other business interactions.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, enquire about our services, request quotations, or engage with us for construction, infrastructure, engineering, and equipment rental requirements.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will seek it separately.
2. Information We Collect
Depending on how you interact with us, we may collect the following categories of information.
Personal and Contact Information
- Name and designation
- Company or organization name
- Email address
- Telephone or mobile number
- Business address and project location
- Other contact details you voluntarily provide
Business and Project Information
- Details of construction or infrastructure projects
- Service enquiries and technical requirements
- Equipment rental requests and specifications
- Project documents, drawings, or files voluntarily submitted
- Quotation requests, purchase orders, and related correspondence
Technical Information
When you visit our website, certain technical information may be collected automatically, depending on the website configuration. This may include your IP address, browser type, device information, pages visited, referral source, and general website usage data.
Communication Information
We may retain records of enquiries, emails, feedback, and other communications to respond to requests and maintain appropriate business records.
Please avoid submitting confidential, sensitive, or unnecessary personal information through general website forms.
3. How We Use Your Information
We may use collected information for the following purposes:
- Responding to enquiries and requests for information
- Preparing quotations, proposals, and project estimates
- Providing information about our engineering and infrastructure services
- Assessing equipment rental requirements and availability
- Communicating about projects, contracts, and business transactions
- Managing customer and supplier relationships
- Improving our website, services, and customer experience
- Maintaining business, accounting, and operational records
- Preventing fraud, misuse, unauthorized access, and security incidents
- Complying with applicable legal and regulatory obligations
- Protecting our legitimate business interests and enforcing contractual rights
We will use personal information only for purposes permitted by applicable law.
4. Legal Basis for Processing
Where applicable under relevant data protection laws, we process personal information on one or more of the following grounds:
- Your consent
- Taking steps at your request before entering into a contract
- Performing a contract or managing a business relationship
- Complying with legal obligations
- Pursuing legitimate business interests, where legally permitted and appropriately balanced against your rights
Where processing relies on consent, you may withdraw it subject to applicable legal requirements. Withdrawal does not affect processing lawfully carried out before the withdrawal.
5. Cookies and Website Technologies
Our website may use cookies or similar technologies to support functionality, remember preferences, understand website performance, and improve the browsing experience.
Depending on the tools implemented on our website, these technologies may include:
- Essential cookies required for website functionality
- Preference cookies that remember selected settings
- Analytics technologies used to understand website traffic
- Other technologies used for security or performance monitoring
You may be able to control cookies through your browser settings or any cookie preference tool provided on our website. Disabling certain cookies may affect website functionality.
Where required by law, we will obtain consent before using non-essential cookies or similar tracking technologies.
6. Sharing and Disclosure of Information
We do not sell personal information to third parties as part of our ordinary business practices.
We may share relevant information with the following categories of recipients where necessary and legally permitted:
- Service Providers: Website hosting providers, IT support providers, communication platforms, and other service partners.
- Professional Advisers: Legal, accounting, auditing, and other professional advisers.
- Business Partners and Contractors: Relevant parties involved in delivering a project or responding to your request, where appropriate.
- Government and Regulatory Authorities: Where disclosure is required by law, a lawful order, or a regulatory obligation.
- Security and Legal Stakeholders: Where necessary to investigate fraud, protect rights, address security incidents, or establish or defend legal claims.
- Business Transaction Parties: Where necessary in connection with a merger, restructuring, acquisition, or transfer of business assets, subject to applicable law.
We expect relevant service providers to handle information appropriately and in accordance with applicable contractual and legal requirements.
7. Data Storage and Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Depending on the nature of the information and the systems used, safeguards may include access controls, secure communication methods, system monitoring, and appropriate internal procedures.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
If a personal data breach occurs, we will take the actions required by applicable law, including any required notifications.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, managing business relationships, fulfilling contracts, maintaining accounting and project records, and meeting legal obligations.
Retention periods may vary depending on the type of information, the nature of the relationship, applicable statutory requirements, and the need to establish or defend legal claims.
When information is no longer required, we will take appropriate steps to delete it, anonymize it, or otherwise dispose of it securely, subject to applicable law.
9. Data Sharing Across Borders
If our website or service providers store or process information outside India, such processing will be handled in accordance with applicable data protection requirements.
We will take steps required by applicable law in relation to any relevant cross-border transfers, including any required safeguards or restrictions.
10. Your Privacy Rights
Depending on applicable law and the circumstances of the processing, you may have rights to:
- Request access to personal information relating to you
- Request correction or updating of inaccurate information
- Request deletion of personal information where legally applicable
- Withdraw consent where processing is based on consent
- Raise concerns or submit a grievance regarding the handling of your information
- Exercise other rights available under applicable data protection legislation
Certain requests may be subject to legal, contractual, or record-retention requirements.
To exercise a privacy right, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before processing a request.
11. Third-Party Websites and Services
Our website may contain links to external websites, platforms, or services operated by third parties.
These external services have their own privacy policies and practices. Pronomina Engineers Pvt. Ltd. is not responsible for the privacy practices, security, or content of third-party websites that we do not control.
We encourage you to review the applicable privacy policy before sharing personal information with any external website or service.
12. Children’s Privacy
Our website and services are intended primarily for businesses, professionals, contractors, developers, and other individuals involved in construction and infrastructure activities.
We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law. If we become aware that information has been collected unlawfully, we will take appropriate steps in accordance with legal requirements.
13. Confidential Business Information
Information such as project drawings, technical specifications, tender documents, commercial proposals, and other business records may be confidential.
If you share such information with us, we will handle it in accordance with the purpose for which it was provided, applicable contractual commitments, and relevant legal obligations.
You should not submit trade secrets, sensitive project data, or restricted documents through public website forms unless the submission is appropriate and the necessary safeguards are in place.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website features, technology, or applicable laws.
Any updated version will be published on this page with a revised effective date. Where required by law, we will provide additional notice or seek consent for material changes.
We encourage visitors to review this page periodically.
15. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to raise a concern about how your information is handled, please contact:
Pronomina Engineers Pvt. Ltd.
- Email: info@pronominaengineers.com
- Phone: 8445930025
- Address: 175, Kalina, Mumbai 400098
- Website: https://pronominaengineers.com/
We will review privacy enquiries and respond within the time limits prescribed by applicable law.
Your privacy matters to us. Pronomina Engineers Pvt. Ltd. is committed to responsible information handling, transparent communication, and appropriate protection of the information entrusted to us.
